Terms and Conditions
Effective January 1, 2026
360 Los Angeles Concrete Construction, losangelescaconcrete.com, service@losangelescaconcrete.com
Accepting these terms
These terms cover your use of the 360 Los Angeles Concrete Construction website and any concrete work you hire us to do. When you use this site, ask for a quote or approve a job with us, you agree to these terms.
If you don't agree with them, please don't use the site. If you have a question before you decide, you can reach us through our contact page or by calling (213) 329-1820.
What we do
We're a concrete contractor in Los Angeles, CA. We build driveways, patios, sidewalks, steps, pool decks, garage floors, slab foundations, footings, retaining walls and decorative and stamped concrete, and we handle concrete cutting and foundation raising. The home page lists every service and the cities we work in, and you can learn more about our crew on our about page.
The descriptions on this site are general. They explain how this kind of work usually goes, and they don't promise any particular result on your property. What we'll actually do on your job is set out in your written estimate or agreement.
Estimates and pricing
Quotes are free, they're given on site, and asking for one puts you under no obligation. We need to see the job because the price depends on what's there, such as the size of the area, how much old concrete comes out, the condition of the ground the slab will sit on, drainage, access for our trucks and the finish you choose.
An estimate is based on what we can see before we start. If we find something we couldn't see, such as soft or wet soil, buried debris or old concrete under the surface, we'll stop, explain it and agree on any change in price with you before we go ahead. Your written agreement sets the final scope and price, and it wins over anything on this website.
Scheduling, weather and cancellation
We'll give you a start date when you approve the job, but concrete depends on the weather, so rain, high heat or wind can move a pour to protect the finished slab. Delays caused by weather, material supply, permits or anything else outside our control aren't a breach of your agreement, and we'll tell you as soon as we know about one.
New concrete needs time to cure, which is the wait while it hardens and gains strength before it can take foot traffic or a car. We'll tell you when it's safe to walk and drive on, and damage from using it sooner isn't our responsibility.
If you need to cancel or reschedule, please call us as early as you can. Your written agreement explains what happens to any deposit and to materials we've already ordered for your job.
Payment
Payment amounts, any deposit and due dates are written in your agreement. Unless that agreement says otherwise, the balance is due when the work is complete.
If a payment is late, we may pause work until the account is current. California law also gives contractors the right to record a lien against a property when they aren't paid for work done on it, and we may use that right if a balance stays unpaid.
Our guarantee and what concrete can and can't promise
We're fully licensed and insured, and we stand behind every job with a satisfaction guarantee. If something about our work isn't right, call us and we'll come back and look at it with you.
Concrete is a natural material, so some things can't be guaranteed. Small hairline cracks are common in any slab, and we cut control joints, which are planned lines that give the slab a place to crack where it won't show, to keep that cracking in check. Color can vary from batch to batch, and stamped or decorative finishes won't match a sample exactly.
We don't cover problems caused by ground movement, earthquakes, tree roots, drainage changes made after our work, heavy loads the slab wasn't built for, de-icers or harsh chemicals, or using the concrete before it has cured. Apart from what's in your written agreement, we make no other promises about our work, stated or implied, to the extent the law allows.
Limits on our liability
To the extent the law allows, our liability for any claim about a job is limited to the amount you paid us for that job. We aren't liable for indirect or follow-on losses, such as lost use of your property or lost income.
Before we dig, we rely on you to tell us about anything buried on your property that public utility marking won't show, like sprinkler lines, private gas or electric lines and septic systems. We aren't responsible for damage to lines we weren't told about.
The information on this website is provided as it is. We work to keep it accurate, but we don't promise it's complete or current, and you shouldn't rely on it in place of a site visit and a written estimate.
Working out a disagreement
If you're unhappy with anything, please call us first, because most problems get settled quickly once we're standing at the job together. If that doesn't settle it, we're willing to try mediation with a neutral third party before either of us goes to court.
Nothing here stops either of us from using small claims court for a claim that fits within its limits.
Governing law
These terms and any work we do for you are governed by the laws of the State of California. Any court case about them will be heard in the courts of Los Angeles County, California.
Changes to these terms
We may update these terms from time to time, and the version posted on this page is the one that applies. Changes don't affect a job already covered by a signed agreement unless we both agree in writing.
If you have questions about these terms, reach us through our contact page or call (213) 329-1820. We respond within 1 business day.
